Do you have a question? Check our frequently asked questions here!
Anyone who wants to learn more about web accessibility can enroll. Whether you’re a web designer, developer, content manager, project manager, a webshop owner or maybe a government official, the content we offer is of value for all of you.
You don’t need any prior knowledge about web accessibility to follow our courses labeled with the level Beginner. For courses labeled Medior or Master we recommend to follow first a basic course in that particular field. If you want to follow the masterclass Aria for example, then make sure to follow the course Accessible code, the basics first.
You can follow any course. Just pick what suits best in your situation. Are you for example a designer, then we recommend to enroll in a course that focuses on accessible design. If you, however, also want to learn more about accessible code or content, just enroll in those courses as well. Don’t be too picky 🙂
Enroll in courses that suit your level of knowledge. If web accessibility is new for you, then first enroll in our beginners courses and thereafter in our medior of master courses. We recommend everyone to follow our course Web accessibility, the basics first. That helps you to put the other courses in perspective.
For the duration of 6 months (180 days) you have unlimited access to a course or masterclass. Follow it anywhere and at any time you want. Just make sure you finish it within the 6 months to earn yourself a certificate!
The price of a course is stated on the product page and on the course overview page.
After you bought a course, you can find this course on the My courses page. Just login, using your credentials, click on your name in the top navigation bar and click on My courses. Then click on the course you want to start or continue. It’s as easy as that.
You got your credentials the first time you bought one of our courses or when you registered on our website. If you can’t remember your password, go to the Login page and click on the link Lost your password? You can change your password or any other data on your My account page at any time. Can’t remember your username or the email address you used to register? Then send us an email at email@example.com and we will look it up for you.
You only need a device (whichever you like) with a proper Internet connection to follow the courses. That’s all.
Yes, we captioned the courses for you. They all have English subtitles. Some of the courses also have Spanish and/or Dutch subtitles. Practice what you preach, right?
Our courses are given by several trainers. You can find more information about them on the About the A11Y Collective page.
You can pause your course whenever you like! Sunny outside? Go for a walk! Cat wants attention? Cuddle it till it melts of cuteness. Want to stop for today and to continue next week? No problem. Just login again when you want to continue the course and it remembers where you were. So, no worries about that.
We have provided an estimate of the time you need to finish a course at the product page of every course. Most courses will take you 4-8 hours to finish. Most masterclasses will take you 2-4 hours to finish.
Yes, of course you do! And it’s quite a pretty certificate, if we may say so ourselves. To give you a certificate, we’ve partnered with Accredible, world’s most comprehensive badge and certificate service. More about how to retrieve your certificate is explained on our page “Certificates with Accredible”.
No, you don’t need a specific program. You can follow the courses by making use of your web browser (any browser).
You will have access for 6 months (180 days) from the moment you buy a course. If you finish within 6 months, the course information will remain accessible for the remainder of those 6 months.
All courses are captioned. At this point the captions are available in English and for some courses also in Spanish. We state this clearly at the Product page of a course. Would you like another language? Let us know via email: firstname.lastname@example.org. Maybe we can meet that need in the future.
The courses are only available in English at this point. Would you like another language? Let us know via email: email@example.com. Maybe we can meet that need in the future.
Click on the closed caption icon (CC) in the bottom right corner of the video and select the kind of subtitles you like.
Click on the setting icon (gear wheel) in the bottom right corner of the video, click on Speed and change the speed.
‘A11Y’ is shorthand for Accessibility. It is a numeronym. The 11 represents the number of letters between te A and the Y. It is a commonly used term on the Internet to address accessibility, a term that a lot of people find difficult to pronounce or to spell. A11Y (pronounce it like ‘Ellie’) is then a bit easier. So in fact, the A11Y Collective means: the accessibility collective. We are all about accessibility!